Unbelievable customer service
"I’ve now purchase two pair of boots for myself and two for my husband. Every single experience that we have had has been exceptional and intentionally solutions oriented. Kim has helped me on multiple occasions from re-ordering shoe trees (crazy delivery issues out of their control, but determined to make it right), to ensuring that I ordered the right color boots for my husband since the one he wanted was out of stock. My experience with Grant Stone overall from customer service to quality of products is unrivaled and both my husband and I are now lifetime supporters of the brand a now advocates to our friends and family."