Contiguous US - Grant Stone offers free returns within 15 days of purchase.
B Grade and Final Sale items can be exchanged or returned for store credit provided that...
- The product is in new condition (no signs of wear) with original packaging. Vamp creases and bottom scuffs are not accepted on returns.
- If a returned item is deemed to have been used and cannot be sold as new we will have to pro-rate the value of your refund.
International - We allow exchanges and returns (under same policy standards as above). Please email us for return assistance.
- Please print and include direction on return/exchange form. (Mandatory)
- Email us here to request a pre-paid electronic UPS return label link for the original item.
- Once we receive the “unworn” pair(s) we will submit a refund. You will receive an email confirmation once submitted. Returned products cannot show any signs of wear (sole scuffs or vamp creasing).
- You can leave note to exchange or you can leave a note to refund.
- To ensure your desired exchange is in stock, feel free to place a separate order for the new item at your convenience and we can refund initial order. This can also speed up the process to receive your exchange if time sensitive.