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Free Shipping & Returns in the Contiguous US

Return Policy


Contiguous US - Grant Stone offers free returns within 15 days of purchase.

B Grade and Final Sale items can be exchanged or returned for store credit provided that...

  • The product is in new condition (no signs of wear) with original packaging. Vamp creases and bottom scuffs are not accepted on returns.
  • If a returned item is deemed to have been used and cannot be sold as new we will have to pro-rate the value of your refund.
International - We allow exchanges and returns (under same policy standards as above). Please email us for return assistance. 
  1. Please print and include direction on return/exchange form. (Mandatory)
  2. Email us here to request a pre-paid electronic UPS return label link for the original item.
  3. Once we receive the “unworn” pair(s) we will submit a refund. You will receive an email confirmation once submitted. Returned products cannot show any signs of wear (sole scuffs or vamp creasing).
  4. You can leave note to exchange or you can leave a note to refund.
  5. To ensure your desired exchange is in stock, feel free to place a separate order for the new item at your convenience and we can refund initial order. This can also speed up the process to receive your exchange if time sensitive.

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